Community guidelines

In short: be yourself, be kind, keep what is shared here private, and tell us when something is not right.

Be who you say you are

Every member is verified, and that only means something if profiles stay honest. People should always know who they are talking to.

Please do

Use your real name and a recent photo of yourself.
Keep your work, city and interests up to date.
Tell us if your account has been used by someone else.

Please don’t

Pretend to be someone else, or overstate what you do.
Share your account or let anyone else use it.
Pass on a referral code to someone you would not vouch for.

Treat every member with respect

Members come from different backgrounds, schools of thought and walks of life. Good adab is what keeps the room worth being in.

Please do

Assume good intentions and disagree kindly.
Welcome new members and make introductions.
Give feedback in private before raising it in public.

Please don’t

Harass, insult, threaten or demean anyone.
Attack people for their background, ethnicity, sect, gender or level of practice.
Gossip about members or share screenshots of disagreements.

Here for friendship, community and business

Raabta is not a dating app. Introductions are about shared interests, industry and goals.

Please do

Reach out about what you have in common.
Keep conversations appropriate for a professional and community setting.

Please don’t

Use the club to look for romantic or sexual contact.
Comment on a member’s appearance or send unwanted personal messages.

What is shared here stays here

Members speak more openly when they know it will not travel. Privacy is the reason the club works.

Please do

Ask before sharing a member’s story, photo or contact details outside the club.
Respect members who keep their photos and videos hidden.

Please don’t

Screenshot, record or photograph the app or other members’ content.
Post about members or what was said at events on public social media without consent.
Add members to outside groups or mailing lists without asking them.

Message with care

Members choose who may message them, and first messages from people they have not met can wait in a requests folder.

Please do

Introduce yourself and say why you are getting in touch.
Accept a “no”, or no reply, the first time.

Please don’t

Try to get around a member’s message settings, including sisters-only settings.
Send the same message to many members, or keep messaging someone who has not answered.
Push a member to move the conversation to another app or share their phone number.

Do business honestly

Supporting Muslim-owned businesses is part of what the club is for. That trust is easy to lose.

Please do

Keep your directory listing accurate, and only list a business that is yours.
Be clear about prices, terms and what you can deliver.
Say so when you have a commercial interest in something you recommend.

Please don’t

Send sales pitches to members who did not ask for them.
Promote get-rich-quick schemes, or pressure anyone to buy or invest.
Leave reviews for your own business, or unfair ones for a competitor.

Clubs and events

Clubs are run by members, and events are where online introductions become real ones. Both depend on people showing up well.

Please do

Only sign up for what you plan to attend, and cancel early if you cannot make it.
Organizers: keep your club welcoming and its description honest.
Follow the venue’s rules and look out for one another.

Please don’t

Bring guests who have not been approved for a members-only event.
Present your own gathering as an official Raabta event.
Take photos or video of other members at events without asking.

Keep the club safe

Spam, scams and harassment are caught early when members speak up. Reports from sisters go to the front of the queue.

Please do

Report anything that worries you, in two taps, from anywhere in the app.
Block a member if you need to. They are not told.

Please don’t

Post anything unlawful, hateful, violent or sexually explicit.
Ask members for money, passwords or personal documents.
Make false reports, or retaliate against someone who reported you.

If something goes wrong

You report itUse the report button on a profile, message, post or event. Tell us what happened in your own words.
A person reviews itOur team looks at every report. We may ask you or the other member for more detail.
We actDepending on what happened: a reminder of these guidelines, removing content, a pause on the account, or removal from the club.
You can appealDecisions to remove a member are made by a person, and the member can ask for the decision to be looked at again.

If you or someone else is in immediate danger, contact your local emergency services first, then tell us.

Questions and the small print

These guidelines sit alongside our Terms and Conditions and Privacy Policy. If they ever disagree, the Terms apply.

We will update this page as the club grows. Not sure whether something is allowed? Ask us.